Front Line Innovations, Inc Essay Example | Topics and Well Written Essays - 4250 words

Front channel Innovations, Inc - Essay ExampleFront Line Innovations, Inc. (FLII) provides professional watchfulness and alternative and cost effective marketing concepts, programs, and systems requirements that address concerns on customer retention, practicable solutions, increased gross revenue productivity, and increase quality of services.Incorporated in 1999, FLII combines the managerial expertise and resources of its proprietors to produce a marketing and management company and an IT company as well that would set the trend in management consultancy and alternative marketing in the industry. Investments in additional capital expenditures and manpower are put up by the shareholders as compulsory on a per project basis.Resource tie-ups such as that with Goldplus, match Systems Inc., and Smart Card Solutions Inc. provide the base requirements for one of FLIIs major applications involving humor-based programs such as co-branded credit twit game and loyalty programs. Likewis e, this allows FLII to structure marketing incentive programs tailor-fit for its clients.The office software set-up as well the customized software systems required for clients provoke been developed by FLIIs technical group. FLIIs current manpower complement is composed of 30 sales and marketing, processing, encoding and admininstration personnel.Industry BackgroundSmart CardsThough a relatively new technology, unfermented card have become an increasingly popular solution around the globe. A smart card is a tiny integrated-circuit chip embedded in a credit card-sized piece of plastic. The chip is what makes the card smart as it allows a lot more information to be stored and carried in the card compared to the touchstone magnetic-stripe card (Verifone, 1996). Smart cards have been used to solve a variety of problems ranging from serving as a platform for frequent-shopper electronic loyalty programs, to providing a highly secure and convenient automated silver option, to enablin g cost-effective healthcare and entitlement programs.electronic Loyalty ProgramsWith the intense competition that characterizes retailing worldwide, forward-looking retailers have been turning to card-based electronic loyalty programs to attract new customers and retain their current customer base. Smart cards have the opportunity to play a major role in electronic loyalty programs. Electronic loyalty programs use a retailers POS system to track purchases made with credit, debit, smart cards or a retailers proprietary card. Consumers can be rewarded for their continued patronage with discounts, free items, bonus points or other incentives. get laid has shown that such programs encourage repeat business and boost sales for the merchant (Verifone, 1996). The primary business of FLII is ontogenesis a loyalty program system integrator to enable the smart card to work with a retailers POS or any other tracking system. With the system, they are able to capture customer information from p re to maculation sales operations. Thus, FLIIs core value lies on its ability to develop this type of proprietary software which is tailor to the